Shipping Policy

Shipping Policy – HS Creations

At HS Creations, we strive to ensure a smooth and reliable shipping experience for our customers. Please review the details of our Shipping Policy below.

1. General Shipping Information

  • We ship orders within Pakistan and to selected international destinations (depending on courier service availability).

  • Orders are processed and shipped only after successful payment confirmation.

2. Processing Time

  • Orders are typically processed within 2–3 business days.

  • Processing may take longer during holidays, peak seasons, or due to unforeseen circumstances.

  • Customers will be notified if significant delays occur.

3. Delivery Time

  • Within Pakistan: Estimated delivery is 3–7 business days (depending on location and courier service).

  • International Orders: Estimated delivery is 10–20 business days, subject to customs clearance and destination country.

  • Delivery times are estimates only; HS Creations is not responsible for courier delays, customs processes, or external factors beyond our control.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery address and chosen shipping method.

  • For international orders, additional customs duties, import taxes, or fees may apply. These are the responsibility of the customer.

5. Order Tracking

  • Once shipped, customers will receive a tracking number via email or SMS.

  • This tracking number can be used to monitor the status of your shipment.

6. Risk of Loss & Damage

  • All items are securely packed before dispatch.

  • Once the order has been handed over to the courier, HS Creations is not liable for loss, damage, or delay during transit.

  • In the case of lost shipments, we will assist you in coordinating with the courier company.

7. International Shipping Notes

  • Some countries may restrict or prohibit the import of jewelry or certain materials. Customers are responsible for checking local import regulations before placing an order.

  • HS Creations is not responsible for delays or rejections caused by customs authorities.

8. Contact Us

For shipping-related inquiries, please contact us:
Email: hsjewellers576@gmail.com
Phone: +92 323 2783903